In case you missed it, the Webex Contact Center team showed off some exciting updates during WebexOne. Check out this live demo of the Customer Journey Data Services and how it’s supporting the entire customer journey. 👀 For more info, check out Webex Contact Center: http://cs.co/6189s8Acf | Webex

Customer experience should be viewed as a journey, incorporating context, previous interactions, and preferences. It requires an end-to-end strategy that balances customer needs and expectations with financial considerations—a solution that can deliver end-to-end customer experiences that are frictionless and result in a highly efficient, integrated journey. Discover how to elevate every customer interaction with Webex Customer Experience: https://cs.co/61887DYyp | Webex

With 1,000 agents and 400,000 calls monthly, Mercalis needed a reliable, cloud-based solution. Mercalis chose Webex for its centralized, innovative tools and omnichannel support. With Webex Contact Center and Webex Connect, Mercalis can simplify processes and deliver an exceptional experience, every time. Learn more about Webex Customer Experience solutions: http://cs.co/6180IhpZg | Webex