ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

ServiceNow boasts its AI bot is resolving 90% of its own help desk tickets

When it gets stuck, the bot will escalate rather than hallucinate ServiceNow claims it has created an AI agent that is ...
CRN

ServiceNow pitches ‘major opportunity for partners’ at London AI Summit

Christine Horton attended ServiceNow’s London AI Summit for CRN UK this week to report on her top takeaways on the new launches, the vendor’s strategy on AI governance and what MSPs make of its AI cap ...
ZDNet

ServiceNow, IBM to integrate Watson AIOps, IT service management

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now ServiceNow said it will integrate its ...
TechRepublic

ServiceNow vs Jira Service Management: Compare DevOps tools

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...
Business Wire

ServiceNow Adds Microsoft Azure to Cloud Management Solution

LAS VEGAS--(BUSINESS WIRE)--KNOWLEDGE16 – ServiceNow (NYSE: NOW), the enterprise cloud company, today announced that its Cloud Management solution now supports Microsoft Azure. This gives enterprises ...