Clear and concise—what’s the change and how are we going to accomplish it? The first step to winning advocates and effectively implementing change is to develop a clear and meaningful message that ...

Several years ago, a blue-chip tech company switched CEOs, and that leader quickly discovered that its salespeople were vying with each other for client business. Clients were called, and even nagged, ...

Change isn’t easy, and implementing new technology is particularly difficult. People tend to dislike change unless they perceive it as personally beneficial. Unfortunately, new technology is rarely ...

Welcome to the first in a series of three articles that cover the adoption and change management (ACM) process. This formal process is designed to increase end user adoption of new technology and ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our ...

The steps taken by law firms to engage their change management process to Plan, Build and Deploy new legal tech solutions are critical. Change management is like a prism — depending on one’s frame of ...

This is the second article in a three-part series. In part one (to read, click here), I explained the importance of a formal adoption and change management (ACM) process and the impact that it can ...

Mark Karasek, executive vice president of engineering and chief technology officer of The Chamberlain Group, teaches students the fundamentals of changing processes within organizations. When an ...

Change management is important to IT leaders and to the enterprise as a whole. Over the past decade, companies have been tackling change management to some degree. While most enterprises have taken ...